Ambassador Transit Lounge - T3, Changi Airport Singapore

Ambassador Transit Lounge – Terminal 3 is located airside within Changi Airport, Terminal 3, Departure Transit area. Access is via the escalator near Changi Airport Terminal 3, Transit Lounge North, Mezzanine Level, opposite Transfer B, next to the Movie Theatre.

The Transit Lounge offers hourly lounge access, providing a comfortable space to relax, along with food and beverages, shower facilities, and Wi-Fi. Lounge access is available for 3-hour, 5-hour, and 10-hour durations. Guests are advised to check the specified duration for each booking option.

IMPORTANT NOTICE

As the lounge is located airside in the Restricted/Transit area, transit travelers must NOT clear immigration or customs. This means that only passengers transiting through Singapore—traveling to another country without clearing Singapore’s arrival immigration—can access the lounge.

• Arriving passengers planning to enter Singapore cannot stay at the Ambassador Transit Lounge – Terminal 3.

• Departing passengers from the city should note that most airline check-in counters open only 3 hours before departure. Access to the transit area is not permitted earlier unless early check-in is available with your airline.

If you need assistance upon arrival, our 24-hour front desk is available to help with luggage collection, onward boarding passes, and re-entering the transit area.

Ambassador Transit Lounge – Terms & Conditions

1. Access & Eligibility

• Lounge access is available only to passengers transiting through Singapore Changi Airport (T2 & T3) with a valid same-day departure boarding pass.
• Guests must comply with airport security and immigration regulations.

2. Booking & Usage

• Lounge access can be purchased via walk-in, online pre-booking, travel agents, or airline partners.
• Usage is based on the selected duration (e.g., 3-hour, 5-hour, 10-hour packages)
• Extensions are subject to availability and additional charges.
• Pre-booked reservations are non-transferable and valid only for the specified date and time.

3. Lounge Facilities & Services

• Buffet dining, Wi-Fi, and shower facilities are included in standard lounge access.
• Nap rooms, spa treatments, and additional services may require separate bookings and fees.
• Lounge seating is available on a first-come, first-served basis; reserved seating is not provided.

4. Conduct & Etiquette

• Guests must maintain respectful behavior; disruptive conduct may result in removal from the lounge without a refund.
• The lounge is a shared space—please be mindful of noise levels and other guests.

5. Children & Family Policy

• Children are welcome; age-based pricing may apply.
• Infants under 2 years old may enter free of charge with an accompanying adult.

6. Cancellations & Refunds

• Refunds or changes are not permitted for no-shows or missed reservations.
• In case of flight delays or cancellations, requests for adjustments will be handled on a case-by-case basis.

7. Liability Disclaimer

• The lounge operator is not responsible for lost or unattended belongings.
• Lounge access does not include airline boarding announcements; guests must monitor their flight schedules.
• The company reserves the right to modify services, pricing, or policies without prior notice.

• Standard Admission

• Buffet Dining – Enjoy a spread of international & local cuisine

• Shower Facilities – Freshen up with complimentary toiletries & towels (refer to your package)

• High-Speed Wi-Fi – Stay connected and productive

• Charging Stations – Power up your devices with ease

• Comfortable Seating – Relax in a quiet, air-conditioned space

• Flexible Stays – Lounge access by the hour

• Transit-Friendly – No need to clear immigration

Optional: Nap rooms, business corner & exclusive partner perks available.

Children under 2 years will be considered as infant and entry will be free of cost.

Children between age 3 to 12 will be considered as child and charged child rate.

Children above age 12 will be considered as an adult and charged adult rate.