JR EAST PASS

• JR EAST PASS -5 Consecutive days- Ticket

1. Purchase
   - If the name provided at the time of reservation does not match the name on your passport, you will not be able to exchange the pass at designated locations in Japan. Please double-check the spelling of your name.
   - When exchanging the "JR EAST PASS" at designated locations in Japan, you must present your E-Ticket and original passport. Copies of passports will not be accepted.
2. Exchange
   - When exchanging the pass, you must specify a start date within one month of the exchange date. The start date cannot be changed after the exchange is completed.
   - You cannot exchange multiple passes of the same type if their validity periods (5-day or 10-day) overlap. Please ensure the start dates do not result in overlapping periods.
   - If you do not meet the eligibility requirements (e.g., residency status), you will not be able to exchange the E-Ticket for a pass.
3. After Exchange (at designated locations in Japan)
   - Please use the automatic ticket gates when passing through ticket barriers.
   - The "JR EAST PASS" cannot be reissued if lost, even if you have the E-Ticket, receipt, or other proof of purchase.
4. Important Note: The JR EAST PASS cannot be used on the Tokaido Shinkansen.
5. Child Age Policy: The child's age is determined by their age on the date of purchase. Proof of age (e.g., passport) is required during exchange.
6. Infants: Children under 6 years old do not need a pass as long as they do not require their own reserved seat.
7. Additional Charges: Separate fees are required to use Green Cars (First Class) or Gran Class.
8. Name Entry: Please ensure you enter your name in Romanized English exactly as it appears on your passport.
9. Nationality: Please provide your nationality in Romanized English according to the specified format.
10. Age Restrictions: Before placing your order, please verify that the user's date of birth meets the product's age requirements (e.g., Child: ages 6–11; Adult: ages 12 and above).

Children under 2 years will be considered as infant and entry will be free of cost.

Children between age 3 to 12 will be considered as child and charged child rate.

Children above age 12 will be considered as an adult and charged adult rate.